[This post is chock full of all sorts of wonderful things going wrong during a series of presentations at an academic conference. This brief passage represents just a sliver of a very entertaining story]
And the other problem was that, impelled by some irresistible psychological imperative (I saw this later with several other speakers), he instinctively pointed the remote projection controller at the screen, desperately trying to get it to respond. But the computer he should have been pointing the remote at was ten or fifteen yards away on a table in a totally different direction. It was just too counterintuitive to turn 180 degrees away from the screen, so his back was toward it, in order to change the screen image. We humans are simple mammals, and we imagine that what we are focusing on is where the action is. So his clicking away with the remote was not being detected by the computer, and even if it had been detected, he would have had no idea whether anything had happened to the screen as a result.
Be prepared, with AV equipment checked, handouts sorted and slides ready. If you seem disorganized and rattled over logistics, your audience may assume that your presentation will be equally disorganized.
A week before the event, Nancy and I set up a test call with me calling from the laptop I would be using at the conference. It was good we did this, because it took a while to get Nancy’s camera working. We arranged for her to start Skype when she arrived at work, thirty minutes before we would start the recognition ceremony.
…
About twenty minutes before the call, Nancy was not showing up as connected on Skype. I called her from my cell and she assured me Skype was running. I restarted Skype on my machine & this time she appeared. Phew! During the next few minutes, I muted our audio while the audience assembled.
The teleprompter has gotten quite a bit of recent attention. After witnessing many faux pas over the past few days, here are five quick tips to make the teleprompter experience a bit more rewarding:
1) Always bring a physical copy of the text with you. There is nothing worse than discovering that the text you had thought was loaded into the teleprompter was not loaded, or was loaded incorrectly. In addition, always remember that as with any electronic device, a teleprompter, or teleprompter software, can fail to work properly.
When I came in Tuesday the dumb-ass group contact tells me that the room is setup wrong. WTF! I’ve got a diagram. I take my copies of the BEO’s outta my pocket and show her the diagram that was sent to us.
“Sorry, that looks like the diagram from the meeting we had at the Marriott downtown last month. My secretary made these arrangements, not me”, she said. “I need this room setup for crescent rounds”, was next.
I was attending a national conference of one of our professional associations within the past two years and was embarrassed when walking into a break out session to find a significant problem. The room’s secondary exit was blocked not only by a large screen but the cart holding the sound equipment also was blocking the doorway. I immediately pointed this out to one of the senior meeting planners and was informed that this set up was done by the venue. I was stunned by a meeting planner so willing to throw the venue under the bus for something that is clearly the responsibility of any meeting planner. So what’s the solution? It seems rather obvious but let me again reiterate that common sense is not common. Any meeting planner should always look at every room set up for issues like egress from a room in case of a fire or other problems where the primary entrance is blocked. Find the time to walk the meeting space after the venue sets up to ensure that not only is it set properly but that things like emergency exits are clear of obstacles.
It seems absurd the amount of preparation that goes into a session only to have the session falter at the end because of an AV situation that could easily have been avoided. A great example is a session I went to about using video for associations. Great information and examples were shared there, but the first presenter kept struggling with a slow connection whenever she wanted to play a video. The first couple of times I felt sorry for her, but after that I grew annoyed. Why didn’t she have a backup plan for something as finicky as video? Why didn’t she have some videos stored directly on her laptop, so she didn’t have to rely on the internet? Had she checked her connection and the buffering time before the presentation?
We immediately decided to have the AV Vendor show us all of the equipment so that we wouldn’t have any surprises as 7:00 pm.
To start off, we requested a 16 channel mixer, with a minimum of 10 XLR inputs. They provided a 12 channel mixer with 8 XLR Inputs. We requested a minimum of 4 channels of graphic equalizers, and they provided 1 channel. We asked about the wireless microphones, and fortunately, the 5 microphones we requested were there, all thrown kinda loosely in a case. They informed us that they had “Madonna” mics and we asked if they had regular Lavalier mics. They said they did, but that the “Madonna” mics worked much better. We told them that we understood that, but that the presenters would never wear a Madonna style headset mic. It turns out that the Lav mics are omni directional, and I am going to have to struggle against feed back for sure.
Next they showed us the video switcher, and while it was a lot closer to being right than the DJ Mixer that they gave us in St Petersburg, it was only a two channel input switcher and we need four channels.
We asked about cables for everything and while they may have brought enough for what they thought we would need, it was clear that they underestimated what we really needed and we had to make a quick inventory on paper of what we wanted.
ReadyTalk — Conference Blunder Contest (The blunder with the most votes winds two round trip airline tickets)
We had just released our the 3.0 version of our product and had a showcase webinar. It was our largest webinar ever with 1023 people on the line. After telling everyone we would begin in just a couple minutes our CTO left his office for some water and locked himself out. He tried looking for a key and attempted to jimmy the door open, but no good. So in his best Starsky and Hutch impersonation he body slammed the door to break it down. We moved to bigger offices a month ago and that door cost us $800 to replace!
Confidence in your Crew (CTS Audio) – "The other day I was sitting in an airport waiting to catch a flight to a John Eldredge conference we were providing services for. My crew was driving the truck and I was scheduled to meet them onsite so that we could start an early load-in the following day. As I sat there I watched my flight get delayed to the point where I was not going to be able to fly into my destination city that night."